Exchange Window
We offer exchanges within 7 days of delivery for size or defect-related issues only.
Conditions for Exchange
- Item must be unworn, unwashed, and in original condition
- Original tags must be attached
- Original packaging should be intact where possible
How to Request an Exchange
Contact us via WhatsApp at [your number] within 7 days of receiving your order, along with your order number and a photo/video of the item.
Non-Returnable Items
- Items marked as "Final Sale"
- Items damaged due to misuse or improper care
Refunds
As a small growing brand, we currently only offer exchanges (not cash refunds), except in cases where the item received is defective or significantly different from what was ordered.
Defective/Wrong Items
If you receive a defective or incorrect item, contact us within 48 hours of delivery with photo evidence, and we will arrange a free exchange or replacement.
